Privacy Policy

1. Introduction

BLACKISH LeNoir Inc. ("we," "us," or "our") operates https://blackishop.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number
• Billing Information: Billing address, payment information
• Shipping Information: Shipping address, delivery preferences
• Communication Data: Messages you send us, newsletter subscriptions
• Review Data: Product reviews and ratings you submit

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, click patterns.
• Device Information: Browser type, operating system, IP address
• Cookies and Tracking: See our Cookie Policy for details
• Marketing Data: Interaction with our social media advertising pixels

2.3 Guest Checkout Information

Even without creating an account, we collect necessary information to process your order including name, contact details, and shipping information.

3. How We Use Your Information

3.1 Order Processing and Fulfillment

• Processing and fulfilling your orders
• Communicating about your orders and shipping
• Handling returns, exchanges, and customer service
• Maintaining purchase history for registered users

3.2 Marketing and Communications

• Sending promotional emails and newsletters (with your consent)
• Creating targeted advertising campaigns on social media
• Personalizing your shopping experience
• Conducting market research and analytics

3.3 Legal and Business Operations

• Complying with legal obligations and tax requirements
• Preventing fraud and ensuring security
• Analyzing website performance and user behavior
• Protecting our rights and property

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with trusted third-party service providers:

• Payment processing (they handle all payment card information)
• Shipping and logistics services
• Advertising and marketing pixels

4.2 Legal Requirements

We may disclose information when required by law, court order, or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or illegal activities
• Protect the safety of users and the public

4.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4.4 No Sale of Personal Data

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

5. Data Retention

• Purchase Data: Retained for 7 years for legal, tax, and warranty purposes
• Marketing Data: Retained for 2 years from last interaction
• Account Data: Retained until account deletion is requested
• Analytics Data: Aggregated data retained indefinitely; personal identifiers removed after 26 months

You may request earlier deletion of your data subject to legal retention requirements.

6. Your Privacy Rights

6.1 General Rights

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

6.2 GDPR Rights (EU Residents)

If you're in the European Union, you have additional rights:

• Right to object to processing for marketing purposes
• Right to restrict processing in certain circumstances
• Right to lodge complaints with supervisory authorities
• Right to withdraw consent at any time

6.3 CCPA Rights (California Residents)

California residents have rights to:

• Know what personal information is collected and how it's used
• Request deletion of personal information
• Opt-out of sale of personal information (we don't sell data)
• Non-discrimination for exercising privacy rights

6.4 How to Exercise Your Rights

Contact us at support@blackishop.com to exercise any privacy rights. We'll respond within 30 days for most requests.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Functions: Shopping cart, checkout process, user preferences
• Analytics: To understand website usage
• Advertising: Pixel for targeted advertising
• Social Media: Integration with social media platforms

For detailed information, see our Cookie Policy.

8. Data Security

We implement appropriate security measures to protect your information:

• Encryption: Data transmitted using SSL/TLS encryption
• Secure Hosting: Industry-standard secure cloud hosting
• Access Controls: Limited access to personal data on need-to-know basis
• Payment Security: All payment data handled by PCI-compliant 3rd Party Service

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

As we ship internationally and use global service providers, your data may be transferred to and processed in countries outside Canada, including the United States. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last Updated" date

Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights: