Terms of Service

1. Agreement to Terms

By accessing and using BLACKISH LeNoir Inc.'s website at https://blackishop.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

BLACKISH LeNoir Inc. operates an ecommerce platform selling clothing and fashion items. We offer:

• Physical clothing products shipped internationally
• One-time purchase transactions
• Guest and registered user checkout options
• Customer reviews and ratings system

3. Eligibility and Account Registration

3.1 Age Requirements

You must be at least 13 years old to use our Service. By using our Service, you represent that you meet this age requirement.

3.2 Account Registration

• Account creation is optional; guest checkout is available
• You're responsible for maintaining account security and confidentiality
• You must provide accurate and current information
• One account per person; sharing accounts is prohibited

3.3 Account Termination

We reserve the right to terminate accounts for violations of these Terms or fraudulent activity.

4. Products and Pricing

4.1 Product Information

• We strive for accurate product descriptions, images, and pricing
• Colors may appear differently due to monitor variations
• We reserve the right to correct errors in product information
• All products are subject to availability

4.2 Pricing

• Prices may change without notice
• Promotional pricing is subject to terms and conditions
• Final price includes applicable taxes and shipping costs

4.3 International Sales

• We ship internationally; shipping costs and delivery times vary by location
• Customers are responsible for customs duties and import taxes
• Some products may not be available in all countries

5. Ordering and Payment

5.1 Order Process

• Orders are not confirmed until you receive email confirmation
• We reserve the right to refuse or cancel orders at our discretion
• Order modifications may not be possible after confirmation

5.2 Payment Terms

• Payment is processed by 3rd Party Services, our secure payment processor
• We accept major credit cards, Apple Pay, and other methods.
• Payment must be received before order fulfillment
• We do not store your payment information

5.3 Right to Refuse Sales

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to:

• Suspected fraudulent activity
• Violation of these Terms
• Unavailability of products
• Pricing or product information errors

6. Shipping and Delivery

6.1 Shipping Policy

• Shipping is handled through our integration with 3rd Party Services
• Delivery timeframes: 7 days to 14 days
• International shipping times may vary due to customs processing
• We are not responsible for delays caused by shipping carriers or customs

6.2 Risk of Loss

Risk of loss and title for products passes to you upon delivery to the shipping carrier.

6.3 Shipping Errors

If you receive incorrect or damaged items, contact us within 14 days of delivery.

7. Returns, Exchanges, and Refunds

7.1 Return Policy

• Return period: 30 days
• Items must be unworn, unwashed, and in original condition with tags
• Return shipping costs are customer's responsibility unless item is defective
• Some items may be non-returnable (final sale, intimate apparel, etc.)

7.2 Exchange Policy

• Exchanges are processed as store credit
• Size and color exchanges subject to availability
• Original shipping costs are non-refundable

7.3 Refund Process

• Refunds processed to original payment method when applicable
• Store credit issued for exchanges
• Processing time: 5-10 business days after we receive returned items
• We reserve the right to refuse returns that don't meet our policy

7.4 Damaged or Defective Items

Contact us immediately if items arrive damaged or defective. We'll provide return instructions and cover return shipping costs.

8. User Content and Reviews

8.1 Product Reviews

• You may submit reviews and ratings for products you've purchased
• Reviews must be honest, accurate, and based on personal experience
• We reserve the right to moderate, edit, or remove inappropriate reviews

8.2 Content Guidelines

User-submitted content must not:

• Contain offensive, defamatory, or inappropriate language
• Violate intellectual property rights
• Include personal information of others
• Contain spam or promotional material

8.3 License to User Content

By submitting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content in connection with our Service.

9. Intellectual Property Rights

9.1 Our Content

All website content, including text, graphics, logos, images, and software, is owned by BLACKISH LeNoir Inc. and protected by intellectual property laws.

9.2 Restrictions

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to access our source code
• Create derivative works from our content

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information.

11. Prohibited Uses

You agree not to use our Service for:

• Illegal activities or violation of applicable laws
• Transmitting harmful or malicious code
• Unauthorized access to our systems or other users' accounts
• Harassment, abuse, or harmful conduct toward others
• Commercial use without our written consent
• Circumventing security measures

12. Disclaimers

12.1 Service Availability

• Our Service is provided "as is" without warranties of any kind
• We don't guarantee uninterrupted or error-free service
• Website maintenance may cause temporary unavailability

12.2 Product Disclaimers

• Product descriptions are for general information only
• We don't warrant that products will meet your specific requirements
• Color variations may occur due to display settings

13. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability is limited to the amount you paid for the specific product or service
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for third-party actions or failures
• Some jurisdictions don't allow liability limitations, so these may not apply to you

14. Contact Information

For questions about these Terms of Service: